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MapleStory: Idle RPGGLB
MapleStory: Idle RPGGLBMapleStory: Idle RPG Official Gameplay FAQ
Verified against MapleStory: Idle RPG Official FAQ
Summary
The maintained official reference for job changes, reset schedules, boosters, idle earnings, currencies, equipment slots, account access, purchases, and technical recovery.
Article body
Gameplay
There are several factors that may cause CP to appear lower than before:
1) Preset Settings
Please review the preset settings for each content and system, as different presets may be applied depending on the mode.
2) The CP registered in the Ranking is based on the highest CP your character has ever achieved, so it may differ from your current CP.
3) Job Change
- If the Main Stat differs between your previous and new job, your CP may decrease.
- Please make sure to check the Main Stat of the job you wish to change to.
Aside from these, small differences in CP can also occur due to various system settings or delayed updates.
You can purchase a mannequin to save appearance settings (Cosmetics/Costume) and apply the saved appearance to your character and companions.
1) How to Purchase a Mannequin
- You can purchase up to four mannequins through [Menu > Costume].
- You can select the mannequin’s gender regardless of your character’s current gender. Based on the selected gender, you can save Cosmetics (Hair/Face) and Costume settings.
2) How to Apply a Mannequin
- When a mannequin is applied, any changes made to your Costume or Cosmetics settings will be saved to the mannequin.
- To apply a mannequin to your character:
- Go to [Menu > Costume] and select the [Mannequin] menu to apply the desired mannequin.
- To apply a mannequin to a companion:
- Go to [Menu > Companion], select the companion you wish to apply to mannequin, and tap the “Mannequin” button located at the bottom left corner to apply a saved mannequin. (Companions can equip different mannequins depending on their job.)
💡 Important Notes
- When a mannequin is applied, its appearance will be applied as saved regardless of the character or companion’s gender.
- The gender of a purchased mannequin can be changed using Red Diamonds.
- If you change a mannequin’s gender, the saved Hair and Face information on that mannequin will be reset to default.
- Any applied Cosmetics, Royal Hair, Royal Face will be removed before the gender change.
- Costumes can be still viewed in Owned Costumes.
💡Additional Notes
- You can rename a mannequin by tapping the gear icon within the mannequin slot window.
This FAQ is based on the game status as of March 19, 2026 and the content may change with updates.
Once a Medal is equipped, it cannot be removed and can only be changed to another Medal.
If you wish to change it, you can select and replace it with a different Medal in [Menu > Medal].
💡 Notes
- You can toggle Medal visibility on/off through the 'Display Medal in Game' button in [Menu > Medal].
- Even if Medal display is set to off, the bonus effects will still be applied.
Royal Style is released every two weeks.
Royal Style can be found during sales periods through the in-game Menu → Costume → Royal screen or through the banner in Menu → Megaphone button at the bottom.
💡 Notes
- All Royal Style items may be resold in the future, and details about the sales method will be announced through official notices.
- Inventory effects are applied when purchasing Costumes, and some inventory effects have upper limits. You can check detailed information in the Applied Effects screen at the top of the Costume menu.
- Images provided in the banner are for illustrative purposes and may differ from actual in-game images.
This FAQ is based on the game status as of March 5, 2026 and the content may change with updates.
Characters who are level 40 or above and have completed their 2nd Job Advancement can use the Change Job system.
1. How to Use
- Location: Accessible from the bottom-right menu
- Requirements: Level 40 or above & 2nd Job Advancement completed
- Cost: A certain amount of Blue Diamonds will be consumed based on character level
(However, during "Change Job Event", you can change your job once for free. Please check the patch notes for event availability.)
- Restriction: After changing your job, you cannot change it again for 24 hours.
1. Changes Applied When Changing Jobs
[Features that Change]
- Weapon: Automatically replaced with a weapon of equivalent tier.
- Equipment Appearance: Automatically changed to match the appearance of the new job.
- Skills: Automatically acquired as skills of the same Level. (Skill presets will be reset and need to be reconfigured.)
- CP Ranking: Re-registered based on CP after switching job.
[Features that Remain]
- Level: Current level and EXP remain unchanged.
- Stats: Current stats remain unchanged. (Please note that your CP may decrease significantly upon switching to a job with different primary stats.)
- Skill Mastery: Replaced with Mastery of the same Level. Any Mastery currently under research will continue with the remaining time unchanged.
- Other Rankings: Rankings other than CP (Guild Content, World Boss, Arena, etc.) will remain unchanged. (However, the displayed job name will change.)
💡 Important Notes
- The character's gender will not change upon job change.
- If the primary stat of the new job differs from the previous job, a decrease in CP may occur. (Please make sure to check the primary stats of the new job before proceeding.)
- You cannot change your job for 24 hours after changing job.
- A certain amount of Blue Diamonds will be consumed based on character level. Please make sure to check the required amount before proceeding.
This FAQ is based on the game status as of January 29, 2026 and the content may change with updates.
To return from Town to your previous battlefield, tap the [Leave] button at the top of the screen.
You’ll be sent back to the hunting ground you were last in. (If AUTO was enabled before entering Town, it will resume once you return.)
We’re unable to restore equipment that was dismantled by mistake.
💡 Important Notes
- Lock Equipment: Use the Lock feature on important gear to prevent accidental dismantling.
- Adjust Auto Dismantle: Adjust auto dismantle conditions by combat power or equipment rank so desired items aren’t dismantled.
- Dismantle Equipment Filter equipment for dismantle by selecting slot/option, then dismantle them in bulk. Include or exclude equipment that has specific options by using the sub option include/exclude setting.
✅ Helpful Tips
- When Auto Dismantle is enabled, items are dismantled according to the conditions you set (CP, equipment rank).
- Review and adjust your conditions so gear you want to keep stays safe.
- The Dismantle Equipment Filter button unlocks after defeating the Chapter 15 boss, and you can access it via the trashcan button on the main equipment page.
[This FAQ is based on the game status as of July 2, 2026 and the content may change with updates.]
You can check items obtained during Sleep Mode in [Auto Hunt Status].
[Steps]
1. Tap the chest icon at the bottom-left to open the Auto Hunt Status popup.
2. Review the list to see what was obtained while in Sleep Mode.
3. Tap [Reset List] to reset the timer and start tracking again from 0.
💡 Important Notes
- The Auto Hunt Status popup records currencies only (equipment, weapons, etc. are not recorded).
- Rewards are recorded only while the app is running (active or Sleep Mode). If you fully close the game, nothing is recorded.
- When you reset, the displayed history is cleared.
The World Boss is a ranking-based boss battle where players earn points based on the damage they deal.
[Details]
- Damage rewards: When your cumulative damage reaches certain percentages of the boss’s Max HP, you’ll receive one-time rewards for each threshold.
- Stage progression: Defeating the boss unlocks the next stage (up to Stage 10), with difficulty increasing at higher stages.
- Ranking & rewards: Daily and weekly rewards are granted via in-game Mail according to your ranking.
- Where to check:
- Rankings: [Ranking Info]
- Reward details: [Reward Info]
💡 Important Notes
- Rewards are distributed based on your rank and received rewards can be found in the Mailbox.
- Entry limits and reset times follow the in-game schedule; see the World Boss screen for exact timings.
If you can’t deal damage to the World Boss or aren’t receiving rewards, please check the following:
[Details]
- Each time you defeat the World Boss, its stage increases and the boss grows stronger.
- Once the boss reaches the final stage, its HP no longer decreases, so no additional HP-based rewards are granted.
(However, your damage is still recorded and counted toward your score.)
- You can review the guide anytime by tapping the (?) button on the World Boss screen.
💡 Important Notes
- You cannot deal damage to the World Boss once it reaches the final stage.
- Rewards are distributed only until the boss reaches the final stage.
MapleStory: Idle RPG content resets on a fixed schedule based on each server’s time zone. If something reset earlier than expected, please check the details below.
Reset Time (Server Time)
- Daily reset: 00:00 (midnight) every day
- Weekly reset: 00:00 (midnight) every Monday
- Monthly reset: 00:00 (midnight) on the 1st of each month
- All times are at 00:00 server time, which differs by region.
ℹ️ Server Time Zone
- Skania: UTC+9
- Aria, Aquila: UTC+8
- Luna: UTC+1
- Bera: UTC−8
What Resets
- Purchase limits
- Daily attendance (login bonus)
- Daily/Weekly missions
- Dungeon entry tickets
Mission Progress
- Any in-progress daily/weekly missions are also reset at the reset time.
- Please complete them before reset to receive rewards.
Important Notes
- To avoid missing rewards, always confirm your server’s reset time.
- If content appears to reset outside the scheduled time, please contact in-game Customer Support with details (server, time, screenshots if possible).
The Guild Master position can be delegated through the following methods:
- Manual Delegation:
- The current Guild Master can directly delegate the "Master" position to a selected Guild Member.
- Delegation can be performed at any time by selecting the desired character in the [Guild > Guild Members] menu.
- Automatic Delegation:
- If the Guild Master does not log in for a certain period (7 days) or more, the Guild Master position will automatically be delegated to the Vice Guild Master with the earliest guild join date.
- If the Vice Guild Master has also not logged in for a certain period (7 days) or more, the position will be delegated to one of the currently online Guild Members.
💡 Notes
- Please consider your decision carefully before delegating the Master position.
- After the delegation, all permissions of the previous Master will be completely delegated to the new Master.
Guild Raid parties can only be formed with members from the same guild.
If you leave guild or transfer to another guild, you will not be able to participate in that guild's Guild Raid.
💡 Notes
- If your clear is recorded on the Honorable Rock and you then transfer to another guild to attempt a first-clear challenge again, the clear will not be recognized as a first clear.
- If such a member is included in the party, a warning message will be displayed to the party leader at the start of battle.
The Guild Master can disband the guild. Once disbanding is requested, the guild will be permanently disbanded after 3 days.
💡 Important Notes
- Disbanding is only possible when no members remain except the Guild Master.
(The Guild Master must remove all members before disbanding.)
- Guild Skills and Guild Mastery effects are deleted immediately upon disband.
✅ Notes
- Leaving due to guild disband carries no penalty; you can join another guild immediately.
Guild Help Requests let you shorten the remaining time of time-based content (e.g., building upgrades, research, skill mastery) with assistance from guild members.
1) How to request help
While a time-based task is in progress, tap [Request Help] to post a message in Guild Chat.
Guild members can tap the message to help, reducing the remaining time.
Note: You can have only one active help request at a time.
2) Limits on receiving help
You can receive help up to 10 times per day (resets at 00:00 server time).
Each help received reduces the timer by 10 minutes.
3) Giving help
There is no daily limit to how many times you can help other members.
However, you can help the same piece of content only once per day.
4) Help request expiration
A help request expires automatically after 6 hours.
Sending a new help request will expire the previous one.
If the requested task finishes or is canceled, the request expires immediately.
If you leave the guild, any help requests you sent expire immediately.
You can freely join another guild after leaving your current guild.
💡 Important Notes
- Upon Leave/Kick: If you leave or are kicked without an active penalty, no penalty will be applied and you can immediately join another guild.
- Repeated Leave/Kick: If you leave or are kicked multiple times within 7 days, a rejoin cooldown (penalty) will be applied.
- 2nd-5th Leave/Kick: 24-hour cooldown applies, with an additional 24 hours added for each subsequent leave.
- Penalty Reset: If you remain in a guild for 7 days or more, the leave/kick penalty will be reset.
ℹ️ Additional Information
- Rejoining Previous Guild:
- If you leave or are kicked multiple times within 7 days, a rejoin cooldown (penalty) will be applied.
- 2nd-5th Leave/Kick: 24-hour cooldown applies, with an additional 24 hours added for each subsequent leave.
- If you are kicked from a guild, you can apply to rejoin the same guild after 14 days.
- For Join With Approval Guilds: You must receive approval again from the Guild Master or Vice Master.
- Guild Content Reset: Upon leaving, all guild skills, mastery effects, and other benefits obtained from your previous guild will be reset and must be re-acquired in your new guild.
You can change your nickname for the first time in [Guide Quest 72].
Please note that you can change your nickname once for free through this quest without purchasing a Nickname Change Coupon.
This FAQ is based on the game status as of January 29, 2026 and the content may change with updates.
When you first create a character, a temporary alphanumeric nickname is assigned automatically.
After progressing the Guide Quest, you can change it once for free to any available nickname.
💡 Notes
- Even after using your one-time free change, you can change it again later by using a Nickname Change Coupon.
You cannot play with users from other regions.
Availability
- Same regions: Players located in the same region can join the same servers and play together.
- Different regions: Players in different regions cannot connect to the same servers, so cross-region play is not available.
What is a “Region”?
- Each region operates an independent group of servers. Transfers or cross-region interaction are not supported.
Tap the currency icon at the top-left of the main screen to open the Currency Info popup, where you can check your current currencies and entry tickets.
1. View Currencies
- In the [Currency] tab, you can see all balances such as Mesos, Red Diamonds, Blue Diamonds, etc.
- Each currency shows its usage and how to obtain it.
- Note: Currencies tied to content you haven’t unlocked (e.g., not yet progressed via Guide Quests) will not appear here.
1. View Entry Tickets
- In the [Entry Ticket] tab, you can check owned entry tickets (e.g., Growth Dungeon tickets).
- Each ticket lists where it can be used.
You can create only one character per server.
If you want to play multiple characters
- Select a different server to create a new character.
- The same account can have one character on each server.
- Simultaneous login with multiple clients is not supported.
You can view all active time-limited benefits by tapping the Timed Benefits icon at the top-left of the main screen.
[What you can check]
- The type of each benefit and its effects
- The remaining duration for each benefit
- All active benefits are listed if multiple benefits are being applied at the same time.
💡 Notes
- Time-limited benefits start automatically from the moment they are purchased or obtained.
- When a benefit’s duration expires, its effects end automatically.
Please make sure promotional notifications and game system notifications are turned ON both on your device and in-game.
On your device
▶ Android: Settings → Apps → MapleStory: Idle RPG → Notifications → Allow
▶ iOS: Settings → MapleStory: Idle RPG → Allow Notifications (ON)
In-game Setting
Menu → Settings → Other → turn Promotional Notifications / Game System Notifications ON
You can temporarily boost EXP and Meso gains from the booster icon at the bottom-left of the screen.
[Steps]
1. Tap the booster icon (bottom-left on the main screen).
2. Choose EXP Booster or Meso Booster.
3. Activate it by using a booster item or watching an ad (when available).
4. Check the remaining time in the booster pop-up.
💡 Important Notes
- Only one booster per type (EXP/Meso) can be active at a time.
- Availability, duration, and usage can vary—please check the in-game tooltip for details.
Tap the [AUTO] (or [FULL AUTO]) button to enable auto hunt.
[Steps]
1. On the main screen, tap [FULL AUTO] to turn on auto hunt.
2. If your character still doesn’t move, check whether you are in a non-combat area (e.g., Town / Menu / Cutscene).
3. If the AUTO button doesn’t respond, restart the game.
💡 Important Notes
- Auto hunt stops if you turn it off or enter content where auto hunt isn’t allowed.
- In Sleep Mode, the screen may not show movement, but progression continues in the background.
- If auto hunt still won’t activate, contact Customer Support with details (device model, OS version, screenshots/video).
While offline, auto-hunting continues and rewards accumulate for up to 8 hours. In addition to the standard offline rewards, you can obtain extra Offline Bonus either via a membership or by spending currency.
[How to get extra Offline Bonus]
1. Membership – Purchase the Offline Bonus Membership (valid for 30 days).
- If you buy another membership while one is active, 30 days are added to the remaining time (no duplicate stacking; duration extends).
1. Blue Diamonds – Without a membership, you can claim the extra Offline Bonus by spending Blue Diamonds.
⚠ Claiming your offline rewards
- A popup appears as soon as you log in.
- If you close the popup, you can still claim from [Mailbox] → [Offline Reward].
- If not claimed within 24 hours, the rewards will expire and cannot be recovered.
💡 Important Notes
- Offline rewards accumulate automatically up to a set cap even when you’re not actively playing. (The maximum Offline Reward time can be increased with a membership.)
- Membership benefits do not stack as separate effects; purchasing again extends the remaining duration.
- To avoid missing rewards, claim them within the time limit.
You can change your name by using a Nickname Change Coupon available in the in-game shop.
[Steps]
1. Go to [Shop] → [Normal Shop].
2. Find the Nickname Change Coupon and purchase it with Blue Diamonds or via in-app purchase (IAP) through your platform store.
3. Use the coupon at [Settings] → [Account] → [Nickname], enter your new name, and confirm.
💡 Important Notes
- Once the change is confirmed, the Nickname Change Coupon is consumed.
- Once a nickname has been set, changing it again or reusing a previously used nickname may be restricted.
- For example, if you change you nickname from “Nickname A” to “Nickname B”, you will not be able to change it back to “Nickname A” or use “Nickname A” on another character.
[This FAQ is based on the game status as of February 26, 2026 and the content may change with updates.]
You can change the game language from the title screen or in-game menu.
Steps
1. Title screen: Tap the language option and select your preferred language.
2. In-game: Go to [Settings] → [Account] → [Change Language], choose a language, then confirm.
* Important Notes:
- Chat messages and other player-generated content are not auto-translated.
- If the language option doesn’t appear, update the game to the latest version and try again.
- For the best experience, set the language that matches your current region.
If you want to switch servers, follow these steps:
Steps
1. Close the game completely.
2. On the main (title) screen, tap the server selector at the top right and choose your server.
* Important Notes:
- Game data from one server cannot be transferred to another server.
- Your existing server data remains intact.
- If you log back into your original server, all previous progress will still be there.
- Switching servers creates a separate play environment; progress is not shared across servers.
- Available servers are shown based on your login region/locale.
To unblock a player, go to [Settings] → [Other] → [Chat Block List], select the character, then tap [Unblock].
[Steps]
1. Open [Settings] → [Other] → [Chat Block List].
2. Find the player you want to unblock and tap [Unblock].
💡 Important Notes
- After unblocking, that character’s chat messages will appear again.
- You can block the same character again at any time.
You can block a player’s chat by tapping their profile in chat and selecting [Block Chat].
[Steps]
1. Open chat → tap the character you want to block → tap [Block Chat].
2. Confirm to block.
3. Check/manage blocked users via [Settings] → [Other] → [Chat Block List].
💡 Important Notes
- Blocking does not submit a report. To report inappropriate chat or a nickname, please use the Report feature separately.
- Blocking hides that character’s future messages in chat.
To report a player for inappropriate chat/nickname, open their profile in chat and tap the [Report] icon, then submit the details.
[Steps]
1. Open chat → tap the player’s profile.
2. In the player info popup, tap [Report] icon.
3. Choose a report category and enter specific details.
💡 Important Notes
- Reports are reviewed under our community guidelines and policies.
- False or malicious reports may result in penalties.
- You can report the same character/guild only once per day. (Resets at 00:00 server time.)
[Server Time Zones]
- Skania: UTC+9
- Aria, Aquila: UTC+8
- Luna: UTC+1
- Bera: UTC-8
World Boss and Arena rankings are settled at 00:00 daily and at 00:00 every Monday (server time).
Settlement rewards are delivered via the in-game mailbox.
[Server Time Zones]
- Skania: UTC+9
- Aria, Aquila: UTC+8
- Luna: UTC+1
- Bera: UTC-8
Once a mail’s storage period expires, it cannot be recovered.
💡 Important Notes
- Please check and claim Mailbox rewards regularly before they expire.
- Expired Mail cannot be claimed and cannot be restored.
Summon rates for Weapons, Companions, and Equipment vary depending our their levels.
You can check the detailed summon rates through the in-game [i. Rate Info] page.
[Weapons & Companions]
- You can check exact summon rates via [i. Rate Info] in the summon screen.
- As you summon more and increase your summoning level, the higher your chance to obtain rarer (Unique or higher) Weapons and Companions.
[Equipment]
- As your Elite Monster Summon Level increases, the drop chance for higher-grade equipment rises.
- Tap the gear icon next to the [Monster Summon] button to see the precise drop rates.
- Exceptions: Certain slots like Ring/Pendant are not obtained through Elite Monster Summons.
💡 Important Notes
- All Weapons, Companions summons and Equipment drops are based on their respective probabilities, and you may not always obtain the item you desire.
- Keep upgrading your Elite Monster Summon Level and continue summoning to improve appearance rates over time.
Equipments such as Shoulder, Ring, and Pendant slots unlock progressively as you advance (stage progression / Guide Quests).
[How to obtain]
1. Shoulder
- Dropped from Elite Monster Summons.
- Shoulders start from Epic grade or higher and drops are by chance, so it may take time to acquire.
1. Ring
- Can be obtained by playing certain game content (Party Quest: First Time Together).
1. Pendant
- Can be obtained by playing certain game content (Party Quest: Dimensional Crack, Boss Raid: Horntail).
1. Face Accessory
- Can be obtained by playing certain game content (Party Quest: Remnant of the Goddess).
1. Ring 2
- Can be obtained by playing game content (Party Quest: Romeo and Juliet).
1. Eye Accessory
- Can be obtained by playing game content (Boss Raid: Zakum).
1. Earring
- Can be obtained by playing game content (Boss Raid: Horntail).
💡 Notes
- Upgrading your Elite Monster Summon Level increases drop rates.
- Equipment slots unlock one by one as you progress through the game.
- For equipment obtainable through Party Quests, the available options differ depending on the type and difficulty.
[This FAQ is based on the game status as of July 2, 2026 and the content may change with updates.]
Purchase
The benefits will be applied after purchasing the Ad Removal Package (365 d) and claiming the item from the mailbox.
You can check whether the benefits are active from the ad removal icon located at the top left corner of the hunt field.
Item prices in MapleStory : Idle RPG are set in the currencies permitted by the respective app marketplaces and platform (Google Play Store, Apple App Store, or Arena), and may vary by country or region.
How to set a purchase lock on Google Play Store
Google Play purchase lock instructions: [Open Google Play Store] → [Tap profile icon (top right)] → [Settings] → [Authentication] → [Require authentication for purchases] → select “For all purchases through Google Play on this device” → enter your Google account password].
* If you have trouble using Google Play Store or need assistance, please contact Google Support.
You can check your purchase history through your platform’s store using the paths below.
[Google Play – View order history]
1. Go to Google Payments Center and sign in: https://pay.google.com/payments/home
2. Open the main menu (top-left) → select Transactions.
3. Select your purchase → check the Transaction ID (e.g., GPA.0000-0000-0000-00000).
[Apple – View purchase history]
1. Visit Apple Get Support and sign in: https://getsupport.apple.com/
2. Go to Billing & Subscriptions → Subscriptions & Purchases → Request a refund (this path shows recent purchases/receipts).
3. Select the purchased item to review the purchase receipt.
[PC – Review Purchase]
1. Visit Nexon.com and sign in: https://www.nexon.com/main/en
2. Click your profile (top-right) → select Review Purchase.
3. Select the order number to review the purchase receipt.
If your purchased Pass shows benefits still locked, please try the steps below.
Steps:
1. Check your connection – Ensure your internet connection is stable.
2. Restart the game – Fully close the app and relaunch it.
3. Restore Purchase – Go to [Settings] → [Other] → [Restore Purchase].
* Important Notes:
- In most cases, running Restore Purchase unlocks the Pass benefits.
- If the benefits remain locked after trying the above, please contact us via the in-game Support Center and include your purchase details.
Most purchased items are delivered immediately to your in-game Mailbox.
(Exceptions: Some items, e.g., Artifact Chests, Memberships, are applied/delivered directly and may not appear in the Mailbox.)
Details
- Mailbox delivery: In general, purchases arrive in the Mailbox right away.
* Exceptions: Certain products (e.g., Artifact Chest, Membership) are not sent to Mail; please check the relevant in-game menu instead (e.g., [Menu] → [Artifact] for Artifacts).
- Network status: Unstable internet can delay delivery.
* Restore Purchase: If the item doesn’t appear, try [Settings] → [Other] → [Restore Purchase].
* Important Notes:
- If you still haven’t received the item after trying the above, please contact us via the in-game Support Center and include your purchase details.
If you purchased an Artifact Chest but can’t find it in your in-game Mailbox, please check the following:
1. Artifact Chests are not delivered via Mailbox. They are opened automatically upon purchase and granted directly as an Artifact.
2. You can view granted Artifacts under [Menu] → [Artifact].
* Important Notes:
If you still cannot confirm the purchased Artifact, please contact us via the in-game Support Center and include your purchase details.
Technical Issue
Devices that are below the minimum requirements or not officially supported may not be able to find the game in the store or download it.
Additionally, even some devices that technically meet the minimum specs may have downloads restricted due to performance/optimization considerations.
For details, please refer to the FAQ: “What are the recommended specs for the game?”
Here’s how to check your OS version on your device.
(Exact paths may vary by device/model.)
1. Android: [Settings] → [About phone] → [Software information] (or [Android version])
2. iOS: [Settings] → [General] → [About] → [Software Version]
3. PC: [Settings] → [System] → [About] → [Windows Specifications]
You can update the game by searching for it in your app store and tapping Update.
If the Update button isn’t showing (store cache/OS differences may delay it), try one of the following:
1. Open the store app → search for (game title) → pull down to refresh the page/listing.
2. Restart your device → open the store app → search for (game title) again.
* After a reboot, the store often refreshes and the Update button may appear.
You can report bugs through the in-game Support Center.
Steps:
1. Go to [Menu] → [Other] → [Support].
2. Choose the [Report a Bug] category.
3. Describe the issue and submit your report.
For faster investigation, include: device model, OS version, game version, time of occurrence, reproduction steps, and screenshots/video if possible.
If you can’t access the game due to the bug, please email us instead: help_mapleidle@nexon.com
Here are the current supported device/OS requirements and recommendations.
[Mobile]
Minimum Requirements
- Android: Android 7 or higher, 4 GB RAM or more (e.g., Galaxy S7)
- iOS: iPhone XS or newer, iOS 15 or higher
Recommended (Android)
- Galaxy S10 or newer
Not Supported
- iPhone models older than XS
- Android devices running below Android 7
- Devices with less than 4 GB RAM
[PC]
Minimum Requirements
- CPU: Intel i3
- Memory: 8GB or higher
- Graphics Card: GeForce 9600GT, Radeon HD 5770
- OS: Windows 10 64bit
- DirectX Version: DirectX 11 or above
- Available Storage: 8GB or above
Recommended Requirements
- CPU: Intel i5
- Memory: 8GB or higher
- Graphics Card: GeForce GTX660, Radeon HD 7850
- OS: Windows 11 64bit
- DirectX Version: DirectX 11 or above
- Available Storage: 8GB or above
Important Notes:
- On Android, devices with ≤ 4 GB RAM may be blocked from downloading on the store.
- Meeting minimum specs does not guarantee performance; results vary by device (storage, RAM, background apps, thermal conditions, etc.).
- For best stability and performance, keep both your OS and the game up to date.
- Modified environments (e.g., rooted devices / emulators) may not be supported.
If you can’t update the game, see a “Not enough storage” message, or encounter a version mismatch, please try the following.
Steps:
1. Check device storage – Make sure you have sufficient free space. Updates often require more space than the app’s installed size.
2. “Not enough memory” error
- This can appear even if storage looks sufficient due to low system memory (RAM) or SD-card limitations.
- Delete unused apps and files.
- Clear the app’s cache and data.
- If the issue continues, reinstall the game.
3. Clear cache & data
Go to [Settings] → [General] → [Application Manager] → MapleStory: Idle RPG → [Clear Cache] → [Clear Data] → [Delete App Data].
Steps may vary depending on your OS or device model.
4. Update only via official stores – Confirm you’re updating from the Google Play Store or Apple App Store. Installing from unofficial sources can cause version mismatches.
5. Restart device and network – A simple restart of your device and router can resolve update errors.
6. Check OS updates – Ensure your device OS is up to date; older versions may block updates.
7. Reinstall the game – If problems persist, uninstall and reinstall the app.
⚠ Important: Guest accounts may lose data upon reinstallation. Please link your account first (Nexon, Facebook, Google, Apple).
* Important Notes:
- For best stability, keep both your device OS and the game updated.
- Unofficial installs can cause version errors and prevent normal gameplay.
- If the issue continues after all steps, contact the in-game Support Center with your device model, OS version, and screenshots of any error messages.
If the game crashes during play, please try the following troubleshooting steps.
Steps:
1. Restart the game – Fully close the app and relaunch it.
2. Restart your device – This can clear temporary memory issues.
3. Check available storage – Ensure your device has sufficient free space.
4. Update the game and OS – Keep both the app and your operating system up to date.
5. Close background apps – Free up memory by closing unused apps running in the background.
6. Clear cache & data – Go to:
[Settings] → [General] → [Application Manager] → MapleStory: Idle RPG → [Clear Cache] → [Clear Data].
7. Reinstall the game – If the issue persists, uninstall and reinstall the app.
⚠ Important
- Guest accounts may lose data upon reinstallation. Please link your account (Nexon, Facebook, Google, Apple) first.
* Important Notes:
- Crashes can be caused by low memory, outdated OS, or conflicts with other apps.
- On Google Pixel devices, updating to Android 16 or later has resolved known crash issues for many users.
- If the problem continues after trying the above, contact the in-game Support Center with your device model, OS version, and any crash details/screenshots/videos.
Account
Coupons can be redeemed once per account. Coupons that have already been used or have expired cannot be redeemed.
* Notes:
- If the coupon grants in-game items, the rewards will be delivered to the Mailbox of the account (UID) where the code was entered. Delivery may take some time.
- If the coupon was successfully redeemed but the items still haven’t arrived, please contact us via the in-game Support Center.
You can redeem game coupons using the methods below.
When redeeming a coupon that grants in-game items, the rewards are delivered to the Mailbox of the account (UID) where the code was entered. Delivery may take some time.
1. In-game (Android only)
- Go to [Settings] → [Other] → [Enter Coupon] and enter your coupon code.
- The in-game [Coupon] feature is only available on Android.
- If you are not using an Android device, please use the official coupon page below.
1. Official website (Coupon page)
- Open the Coupon page and enter your coupon code along with your UID.
- You can find your UID in [Settings] → [Account], and use [Copy] to copy it.
If you’ve lost the ID or password for a linked platform account, please contact the customer support of the corresponding platform for verification and assistance on your account.
* Platform Customer Support Links
- Facebook: https://www.facebook.com/help/?ref=pf
- Google: https://support.google.com/accounts#topic=3382296
- Apple: https://getsupport.apple.com/
- Nexon: https://help.nexon.com/
You can find your account number (UID) under [Settings] → [Account].
Steps:
1. Go to [Settings] → [Account].
2. Select [Nickname] to view your in-game nickname, or [UID] to view your account number.
3. The UID is hidden by default. Tap the eye icon (👁) on the right to reveal it.
If available, use [Copy] to copy your UID.
* Important Notes:
- Please provide your UID accurately. It helps Customer Support locate your account.
- Do not share your UID in public channels (chat/forums).
- We will never ask for your password. If someone does, it is likely a phishing attempt.
To use a different account, sign in with the account you want to log out of, then go to [Settings] → [Account] and select [Log Out]; you can then sign in with another account.
The currently linked account can be checked in-game under [Settings] → [Account] → [Link Account].
If your account access has been restricted, please review the notes below.
* Important Notes:
- For privacy and security reasons, we cannot provide details if you contact us using a different character or account.
- To request the reason for the restriction, please submit an inquiry using the restricted character’s information via Customer Support. With accurate information, we can provide a detailed explanation.
* Contact
- Email: help_mapleidle@nexon.com
If you can’t log in, please try the steps below.
1. Restart the game: Fully close the app, then relaunch it.
2. Restart your device: This can clear temporary memory issues.
3. Check your internet connection: Switch between Wi-Fi and mobile data.
4. Update the game and your device OS: Make sure both are up to date.
5. Close background apps: Free up memory by closing unused apps.
6. Reinstall the game: If the issue continues, uninstall and reinstall the app.
7. Clear cache and data: Go to [Settings] → [General] → [Application Manager] → MapleStory : Idle RPG → [Clear Cache] → [Clear Data] → [Delete App Data].
⚠️ Important:
- Guest accounts may lose data after reinstalling. To avoid this, link your account (Nexon, Facebook, Google, Apple) before reinstalling.
- If the problem persists after trying the steps above, contact Customer Support and include your device model, OS version, and (if possible) screenshots or a short video of the error.
📧 Contact Email: help_mapleidle@nexon.com
If you're having trouble accessing your account, you can resolve most login-related issues yourself through the Nexon Account Self-Service page. (Reset your password, Find your email, Change your email)
🔗 Account Self-Service
If the issue persists, please contact our Customer Support Center.
💡 Important Notes
- Game data cannot be transferred to a different platform account.
- Signing in with a different platform account will create a new game account.
- Data on the original linked account remains intact and is not deleted.
[img-ref file="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="]
If you play on a Guest account without linking it to a platform account (Nexon, Facebook, Google, Apple), we cannot recover your game data.
Also, gameplay on the PC version is not available with guest accounts and is available after linking your account.
💡 Important Notes
- Guest accounts are tied to the device.
- Deleting the app, losing the device, performing a factory reset, or clearing cache/data (or any action that moves, erases, or alters device data) may result in loss of account information.
- To prevent data loss, we recommend linking your account to a platform account via [Settings > Account > Link Account].
By linking your account to a platform account (Google, Apple, Facebook, Nexon ID), you can transfer your progress between iOS and Android devices.
You can link your game account to Google, Apple, Facebook, or Nexon ID as follows:
1. From the title screen: Select a platform login option (Google / Apple / Facebook / Nexon) to link immediately.
2. If you’re currently on a Guest account: Go to [Settings] → [Account] → [Link Account], then choose your preferred platform to complete linking.
* Important Notes:
- Guest accounts are tied to the device.
- Deleting the app, losing the device, performing a factory reset, or clearing app cache/data may cause your account data to be lost.
- To prevent data loss, we strongly recommend linking your account via [Settings] → [Account] → [Link Account] to a platform account.
You can delete your game account by following the steps below.
Steps:
1. Move to in-game [Settings > Account].
2. Select [Delete Account].
* Important Notes:
- There is a 15-day grace period after you submit the request. If you log in during this period, the deletion request will be canceled.
- Once your account is deleted, all game data is removed. You will no longer be able to use the service or access/recover any paid/free content or other game data.
- After the grace period ends, the deletion cannot be undone, so please proceed with caution.
- Account deletion can be processed only from the in-game menu.
There is a 15-day grace period after you request account deletion. If you log in during this period, the deletion request is automatically canceled and your account remains active.
* After the 15-day grace period ends, the deletion is final and the account cannot be recovered.
If you delete a linked account (e.g., Facebook, Google), you will no longer be able to log in to any games connected to that account.
* Notes:
- For issues related to linked account deletion, suspension, or deactivation, please contact the respective platform’s customer support.
* Platform Customer Support Links:
- Facebook: https://www.facebook.com/help/?ref=pf
- Google: https://support.google.com/accounts#topic=3382296
- Apple: https://getsupport.apple.com/?locale=en_US
Content
There are several factors that may cause CP to appear lower than before:
1) Preset Settings
Please review the preset settings for each content and system, as different presets may be applied depending on the mode.
2) The CP registered in the Ranking is based on the highest CP your character has ever achieved, so it may differ from your current CP.
3) Job Change
- If the Main Stat differs between your previous and new job, your CP may decrease.
- Please make sure to check the Main Stat of the job you wish to change to.
Aside from these, small differences in CP can also occur due to various system settings or delayed updates.
You can purchase a mannequin to save appearance settings (Cosmetics/Costume) and apply the saved appearance to your character and companions.
1) How to Purchase a Mannequin
- You can purchase up to four mannequins through [Menu > Costume].
- You can select the mannequin’s gender regardless of your character’s current gender. Based on the selected gender, you can save Cosmetics (Hair/Face) and Costume settings.
2) How to Apply a Mannequin
- When a mannequin is applied, any changes made to your Costume or Cosmetics settings will be saved to the mannequin.
- To apply a mannequin to your character:
- Go to [Menu > Costume] and select the [Mannequin] menu to apply the desired mannequin.
- To apply a mannequin to a companion:
- Go to [Menu > Companion], select the companion you wish to apply to mannequin, and tap the “Mannequin” button located at the bottom left corner to apply a saved mannequin. (Companions can equip different mannequins depending on their job.)
💡 Important Notes
- When a mannequin is applied, its appearance will be applied as saved regardless of the character or companion’s gender.
- The gender of a purchased mannequin can be changed using Red Diamonds.
- If you change a mannequin’s gender, the saved Hair and Face information on that mannequin will be reset to default.
- Any applied Cosmetics, Royal Hair, Royal Face will be removed before the gender change.
- Costumes can be still viewed in Owned Costumes.
💡Additional Notes
- You can rename a mannequin by tapping the gear icon within the mannequin slot window.
This FAQ is based on the game status as of March 19, 2026 and the content may change with updates.
Once a Medal is equipped, it cannot be removed and can only be changed to another Medal.
If you wish to change it, you can select and replace it with a different Medal in [Menu > Medal].
💡 Notes
- You can toggle Medal visibility on/off through the 'Display Medal in Game' button in [Menu > Medal].
- Even if Medal display is set to off, the bonus effects will still be applied.
Royal Style is released every two weeks.
Royal Style can be found during sales periods through the in-game Menu → Costume → Royal screen or through the banner in Menu → Megaphone button at the bottom.
💡 Notes
- All Royal Style items may be resold in the future, and details about the sales method will be announced through official notices.
- Inventory effects are applied when purchasing Costumes, and some inventory effects have upper limits. You can check detailed information in the Applied Effects screen at the top of the Costume menu.
- Images provided in the banner are for illustrative purposes and may differ from actual in-game images.
This FAQ is based on the game status as of March 5, 2026 and the content may change with updates.
Characters who are level 40 or above and have completed their 2nd Job Advancement can use the Change Job system.
1. How to Use
- Location: Accessible from the bottom-right menu
- Requirements: Level 40 or above & 2nd Job Advancement completed
- Cost: A certain amount of Blue Diamonds will be consumed based on character level
(However, during "Change Job Event", you can change your job once for free. Please check the patch notes for event availability.)
- Restriction: After changing your job, you cannot change it again for 24 hours.
1. Changes Applied When Changing Jobs
[Features that Change]
- Weapon: Automatically replaced with a weapon of equivalent tier.
- Equipment Appearance: Automatically changed to match the appearance of the new job.
- Skills: Automatically acquired as skills of the same Level. (Skill presets will be reset and need to be reconfigured.)
- CP Ranking: Re-registered based on CP after switching job.
[Features that Remain]
- Level: Current level and EXP remain unchanged.
- Stats: Current stats remain unchanged. (Please note that your CP may decrease significantly upon switching to a job with different primary stats.)
- Skill Mastery: Replaced with Mastery of the same Level. Any Mastery currently under research will continue with the remaining time unchanged.
- Other Rankings: Rankings other than CP (Guild Content, World Boss, Arena, etc.) will remain unchanged. (However, the displayed job name will change.)
💡 Important Notes
- The character's gender will not change upon job change.
- If the primary stat of the new job differs from the previous job, a decrease in CP may occur. (Please make sure to check the primary stats of the new job before proceeding.)
- You cannot change your job for 24 hours after changing job.
- A certain amount of Blue Diamonds will be consumed based on character level. Please make sure to check the required amount before proceeding.
This FAQ is based on the game status as of January 29, 2026 and the content may change with updates.
To return from Town to your previous battlefield, tap the [Leave] button at the top of the screen.
You’ll be sent back to the hunting ground you were last in. (If AUTO was enabled before entering Town, it will resume once you return.)
We’re unable to restore equipment that was dismantled by mistake.
💡 Important Notes
- Lock Equipment: Use the Lock feature on important gear to prevent accidental dismantling.
- Adjust Auto Dismantle: Adjust auto dismantle conditions by combat power or equipment rank so desired items aren’t dismantled.
- Dismantle Equipment Filter equipment for dismantle by selecting slot/option, then dismantle them in bulk. Include or exclude equipment that has specific options by using the sub option include/exclude setting.
✅ Helpful Tips
- When Auto Dismantle is enabled, items are dismantled according to the conditions you set (CP, equipment rank).
- Review and adjust your conditions so gear you want to keep stays safe.
- The Dismantle Equipment Filter button unlocks after defeating the Chapter 15 boss, and you can access it via the trashcan button on the main equipment page.
[This FAQ is based on the game status as of July 2, 2026 and the content may change with updates.]
You can check items obtained during Sleep Mode in [Auto Hunt Status].
[Steps]
1. Tap the chest icon at the bottom-left to open the Auto Hunt Status popup.
2. Review the list to see what was obtained while in Sleep Mode.
3. Tap [Reset List] to reset the timer and start tracking again from 0.
💡 Important Notes
- The Auto Hunt Status popup records currencies only (equipment, weapons, etc. are not recorded).
- Rewards are recorded only while the app is running (active or Sleep Mode). If you fully close the game, nothing is recorded.
- When you reset, the displayed history is cleared.
The World Boss is a ranking-based boss battle where players earn points based on the damage they deal.
[Details]
- Damage rewards: When your cumulative damage reaches certain percentages of the boss’s Max HP, you’ll receive one-time rewards for each threshold.
- Stage progression: Defeating the boss unlocks the next stage (up to Stage 10), with difficulty increasing at higher stages.
- Ranking & rewards: Daily and weekly rewards are granted via in-game Mail according to your ranking.
- Where to check:
- Rankings: [Ranking Info]
- Reward details: [Reward Info]
💡 Important Notes
- Rewards are distributed based on your rank and received rewards can be found in the Mailbox.
- Entry limits and reset times follow the in-game schedule; see the World Boss screen for exact timings.
If you can’t deal damage to the World Boss or aren’t receiving rewards, please check the following:
[Details]
- Each time you defeat the World Boss, its stage increases and the boss grows stronger.
- Once the boss reaches the final stage, its HP no longer decreases, so no additional HP-based rewards are granted.
(However, your damage is still recorded and counted toward your score.)
- You can review the guide anytime by tapping the (?) button on the World Boss screen.
💡 Important Notes
- You cannot deal damage to the World Boss once it reaches the final stage.
- Rewards are distributed only until the boss reaches the final stage.
MapleStory: Idle RPG content resets on a fixed schedule based on each server’s time zone. If something reset earlier than expected, please check the details below.
Reset Time (Server Time)
- Daily reset: 00:00 (midnight) every day
- Weekly reset: 00:00 (midnight) every Monday
- Monthly reset: 00:00 (midnight) on the 1st of each month
- All times are at 00:00 server time, which differs by region.
ℹ️ Server Time Zone
- Skania: UTC+9
- Aria, Aquila: UTC+8
- Luna: UTC+1
- Bera: UTC−8
What Resets
- Purchase limits
- Daily attendance (login bonus)
- Daily/Weekly missions
- Dungeon entry tickets
Mission Progress
- Any in-progress daily/weekly missions are also reset at the reset time.
- Please complete them before reset to receive rewards.
Important Notes
- To avoid missing rewards, always confirm your server’s reset time.
- If content appears to reset outside the scheduled time, please contact in-game Customer Support with details (server, time, screenshots if possible).
Guild
The Guild Master position can be delegated through the following methods:
- Manual Delegation:
- The current Guild Master can directly delegate the "Master" position to a selected Guild Member.
- Delegation can be performed at any time by selecting the desired character in the [Guild > Guild Members] menu.
- Automatic Delegation:
- If the Guild Master does not log in for a certain period (7 days) or more, the Guild Master position will automatically be delegated to the Vice Guild Master with the earliest guild join date.
- If the Vice Guild Master has also not logged in for a certain period (7 days) or more, the position will be delegated to one of the currently online Guild Members.
💡 Notes
- Please consider your decision carefully before delegating the Master position.
- After the delegation, all permissions of the previous Master will be completely delegated to the new Master.
Guild Raid parties can only be formed with members from the same guild.
If you leave guild or transfer to another guild, you will not be able to participate in that guild's Guild Raid.
💡 Notes
- If your clear is recorded on the Honorable Rock and you then transfer to another guild to attempt a first-clear challenge again, the clear will not be recognized as a first clear.
- If such a member is included in the party, a warning message will be displayed to the party leader at the start of battle.
The Guild Master can disband the guild. Once disbanding is requested, the guild will be permanently disbanded after 3 days.
💡 Important Notes
- Disbanding is only possible when no members remain except the Guild Master.
(The Guild Master must remove all members before disbanding.)
- Guild Skills and Guild Mastery effects are deleted immediately upon disband.
✅ Notes
- Leaving due to guild disband carries no penalty; you can join another guild immediately.
Guild Help Requests let you shorten the remaining time of time-based content (e.g., building upgrades, research, skill mastery) with assistance from guild members.
1) How to request help
While a time-based task is in progress, tap [Request Help] to post a message in Guild Chat.
Guild members can tap the message to help, reducing the remaining time.
Note: You can have only one active help request at a time.
2) Limits on receiving help
You can receive help up to 10 times per day (resets at 00:00 server time).
Each help received reduces the timer by 10 minutes.
3) Giving help
There is no daily limit to how many times you can help other members.
However, you can help the same piece of content only once per day.
4) Help request expiration
A help request expires automatically after 6 hours.
Sending a new help request will expire the previous one.
If the requested task finishes or is canceled, the request expires immediately.
If you leave the guild, any help requests you sent expire immediately.
You can freely join another guild after leaving your current guild.
💡 Important Notes
- Upon Leave/Kick: If you leave or are kicked without an active penalty, no penalty will be applied and you can immediately join another guild.
- Repeated Leave/Kick: If you leave or are kicked multiple times within 7 days, a rejoin cooldown (penalty) will be applied.
- 2nd-5th Leave/Kick: 24-hour cooldown applies, with an additional 24 hours added for each subsequent leave.
- Penalty Reset: If you remain in a guild for 7 days or more, the leave/kick penalty will be reset.
ℹ️ Additional Information
- Rejoining Previous Guild:
- If you leave or are kicked multiple times within 7 days, a rejoin cooldown (penalty) will be applied.
- 2nd-5th Leave/Kick: 24-hour cooldown applies, with an additional 24 hours added for each subsequent leave.
- If you are kicked from a guild, you can apply to rejoin the same guild after 14 days.
- For Join With Approval Guilds: You must receive approval again from the Guild Master or Vice Master.
- Guild Content Reset: Upon leaving, all guild skills, mastery effects, and other benefits obtained from your previous guild will be reset and must be re-acquired in your new guild.
General
You can change your nickname for the first time in [Guide Quest 72].
Please note that you can change your nickname once for free through this quest without purchasing a Nickname Change Coupon.
This FAQ is based on the game status as of January 29, 2026 and the content may change with updates.
When you first create a character, a temporary alphanumeric nickname is assigned automatically.
After progressing the Guide Quest, you can change it once for free to any available nickname.
💡 Notes
- Even after using your one-time free change, you can change it again later by using a Nickname Change Coupon.
You cannot play with users from other regions.
Availability
- Same regions: Players located in the same region can join the same servers and play together.
- Different regions: Players in different regions cannot connect to the same servers, so cross-region play is not available.
What is a “Region”?
- Each region operates an independent group of servers. Transfers or cross-region interaction are not supported.
Tap the currency icon at the top-left of the main screen to open the Currency Info popup, where you can check your current currencies and entry tickets.
1. View Currencies
- In the [Currency] tab, you can see all balances such as Mesos, Red Diamonds, Blue Diamonds, etc.
- Each currency shows its usage and how to obtain it.
- Note: Currencies tied to content you haven’t unlocked (e.g., not yet progressed via Guide Quests) will not appear here.
1. View Entry Tickets
- In the [Entry Ticket] tab, you can check owned entry tickets (e.g., Growth Dungeon tickets).
- Each ticket lists where it can be used.
You can create only one character per server.
If you want to play multiple characters
- Select a different server to create a new character.
- The same account can have one character on each server.
- Simultaneous login with multiple clients is not supported.
You can view all active time-limited benefits by tapping the Timed Benefits icon at the top-left of the main screen.
[What you can check]
- The type of each benefit and its effects
- The remaining duration for each benefit
- All active benefits are listed if multiple benefits are being applied at the same time.
💡 Notes
- Time-limited benefits start automatically from the moment they are purchased or obtained.
- When a benefit’s duration expires, its effects end automatically.
Please make sure promotional notifications and game system notifications are turned ON both on your device and in-game.
On your device
▶ Android: Settings → Apps → MapleStory: Idle RPG → Notifications → Allow
▶ iOS: Settings → MapleStory: Idle RPG → Allow Notifications (ON)
In-game Setting
Menu → Settings → Other → turn Promotional Notifications / Game System Notifications ON
You can temporarily boost EXP and Meso gains from the booster icon at the bottom-left of the screen.
[Steps]
1. Tap the booster icon (bottom-left on the main screen).
2. Choose EXP Booster or Meso Booster.
3. Activate it by using a booster item or watching an ad (when available).
4. Check the remaining time in the booster pop-up.
💡 Important Notes
- Only one booster per type (EXP/Meso) can be active at a time.
- Availability, duration, and usage can vary—please check the in-game tooltip for details.
Tap the [AUTO] (or [FULL AUTO]) button to enable auto hunt.
[Steps]
1. On the main screen, tap [FULL AUTO] to turn on auto hunt.
2. If your character still doesn’t move, check whether you are in a non-combat area (e.g., Town / Menu / Cutscene).
3. If the AUTO button doesn’t respond, restart the game.
💡 Important Notes
- Auto hunt stops if you turn it off or enter content where auto hunt isn’t allowed.
- In Sleep Mode, the screen may not show movement, but progression continues in the background.
- If auto hunt still won’t activate, contact Customer Support with details (device model, OS version, screenshots/video).
While offline, auto-hunting continues and rewards accumulate for up to 8 hours. In addition to the standard offline rewards, you can obtain extra Offline Bonus either via a membership or by spending currency.
[How to get extra Offline Bonus]
1. Membership – Purchase the Offline Bonus Membership (valid for 30 days).
- If you buy another membership while one is active, 30 days are added to the remaining time (no duplicate stacking; duration extends).
1. Blue Diamonds – Without a membership, you can claim the extra Offline Bonus by spending Blue Diamonds.
⚠ Claiming your offline rewards
- A popup appears as soon as you log in.
- If you close the popup, you can still claim from [Mailbox] → [Offline Reward].
- If not claimed within 24 hours, the rewards will expire and cannot be recovered.
💡 Important Notes
- Offline rewards accumulate automatically up to a set cap even when you’re not actively playing. (The maximum Offline Reward time can be increased with a membership.)
- Membership benefits do not stack as separate effects; purchasing again extends the remaining duration.
- To avoid missing rewards, claim them within the time limit.
You can change your name by using a Nickname Change Coupon available in the in-game shop.
[Steps]
1. Go to [Shop] → [Normal Shop].
2. Find the Nickname Change Coupon and purchase it with Blue Diamonds or via in-app purchase (IAP) through your platform store.
3. Use the coupon at [Settings] → [Account] → [Nickname], enter your new name, and confirm.
💡 Important Notes
- Once the change is confirmed, the Nickname Change Coupon is consumed.
- Once a nickname has been set, changing it again or reusing a previously used nickname may be restricted.
- For example, if you change you nickname from “Nickname A” to “Nickname B”, you will not be able to change it back to “Nickname A” or use “Nickname A” on another character.
[This FAQ is based on the game status as of February 26, 2026 and the content may change with updates.]
You can change the game language from the title screen or in-game menu.
Steps
1. Title screen: Tap the language option and select your preferred language.
2. In-game: Go to [Settings] → [Account] → [Change Language], choose a language, then confirm.
* Important Notes:
- Chat messages and other player-generated content are not auto-translated.
- If the language option doesn’t appear, update the game to the latest version and try again.
- For the best experience, set the language that matches your current region.
If you want to switch servers, follow these steps:
Steps
1. Close the game completely.
2. On the main (title) screen, tap the server selector at the top right and choose your server.
* Important Notes:
- Game data from one server cannot be transferred to another server.
- Your existing server data remains intact.
- If you log back into your original server, all previous progress will still be there.
- Switching servers creates a separate play environment; progress is not shared across servers.
- Available servers are shown based on your login region/locale.
Chat
To unblock a player, go to [Settings] → [Other] → [Chat Block List], select the character, then tap [Unblock].
[Steps]
1. Open [Settings] → [Other] → [Chat Block List].
2. Find the player you want to unblock and tap [Unblock].
💡 Important Notes
- After unblocking, that character’s chat messages will appear again.
- You can block the same character again at any time.
You can block a player’s chat by tapping their profile in chat and selecting [Block Chat].
[Steps]
1. Open chat → tap the character you want to block → tap [Block Chat].
2. Confirm to block.
3. Check/manage blocked users via [Settings] → [Other] → [Chat Block List].
💡 Important Notes
- Blocking does not submit a report. To report inappropriate chat or a nickname, please use the Report feature separately.
- Blocking hides that character’s future messages in chat.
To report a player for inappropriate chat/nickname, open their profile in chat and tap the [Report] icon, then submit the details.
[Steps]
1. Open chat → tap the player’s profile.
2. In the player info popup, tap [Report] icon.
3. Choose a report category and enter specific details.
💡 Important Notes
- Reports are reviewed under our community guidelines and policies.
- False or malicious reports may result in penalties.
- You can report the same character/guild only once per day. (Resets at 00:00 server time.)
[Server Time Zones]
- Skania: UTC+9
- Aria, Aquila: UTC+8
- Luna: UTC+1
- Bera: UTC-8
Reward
World Boss and Arena rankings are settled at 00:00 daily and at 00:00 every Monday (server time).
Settlement rewards are delivered via the in-game mailbox.
[Server Time Zones]
- Skania: UTC+9
- Aria, Aquila: UTC+8
- Luna: UTC+1
- Bera: UTC-8
Once a mail’s storage period expires, it cannot be recovered.
💡 Important Notes
- Please check and claim Mailbox rewards regularly before they expire.
- Expired Mail cannot be claimed and cannot be restored.
Summon
Summon rates for Weapons, Companions, and Equipment vary depending our their levels.
You can check the detailed summon rates through the in-game [i. Rate Info] page.
[Weapons & Companions]
- You can check exact summon rates via [i. Rate Info] in the summon screen.
- As you summon more and increase your summoning level, the higher your chance to obtain rarer (Unique or higher) Weapons and Companions.
[Equipment]
- As your Elite Monster Summon Level increases, the drop chance for higher-grade equipment rises.
- Tap the gear icon next to the [Monster Summon] button to see the precise drop rates.
- Exceptions: Certain slots like Ring/Pendant are not obtained through Elite Monster Summons.
💡 Important Notes
- All Weapons, Companions summons and Equipment drops are based on their respective probabilities, and you may not always obtain the item you desire.
- Keep upgrading your Elite Monster Summon Level and continue summoning to improve appearance rates over time.
Equipments such as Shoulder, Ring, and Pendant slots unlock progressively as you advance (stage progression / Guide Quests).
[How to obtain]
1. Shoulder
- Dropped from Elite Monster Summons.
- Shoulders start from Epic grade or higher and drops are by chance, so it may take time to acquire.
1. Ring
- Can be obtained by playing certain game content (Party Quest: First Time Together).
1. Pendant
- Can be obtained by playing certain game content (Party Quest: Dimensional Crack, Boss Raid: Horntail).
1. Face Accessory
- Can be obtained by playing certain game content (Party Quest: Remnant of the Goddess).
1. Ring 2
- Can be obtained by playing game content (Party Quest: Romeo and Juliet).
1. Eye Accessory
- Can be obtained by playing game content (Boss Raid: Zakum).
1. Earring
- Can be obtained by playing game content (Boss Raid: Horntail).
💡 Notes
- Upgrading your Elite Monster Summon Level increases drop rates.
- Equipment slots unlock one by one as you progress through the game.
- For equipment obtainable through Party Quests, the available options differ depending on the type and difficulty.
[This FAQ is based on the game status as of July 2, 2026 and the content may change with updates.]
The benefits will be applied after purchasing the Ad Removal Package (365 d) and claiming the item from the mailbox.
You can check whether the benefits are active from the ad removal icon located at the top left corner of the hunt field.
Item prices in MapleStory : Idle RPG are set in the currencies permitted by the respective app marketplaces and platform (Google Play Store, Apple App Store, or Arena), and may vary by country or region.
How to set a purchase lock on Google Play Store
Google Play purchase lock instructions: [Open Google Play Store] → [Tap profile icon (top right)] → [Settings] → [Authentication] → [Require authentication for purchases] → select “For all purchases through Google Play on this device” → enter your Google account password].
* If you have trouble using Google Play Store or need assistance, please contact Google Support.
You can check your purchase history through your platform’s store using the paths below.
[Google Play – View order history]
1. Go to Google Payments Center and sign in: https://pay.google.com/payments/home
2. Open the main menu (top-left) → select Transactions.
3. Select your purchase → check the Transaction ID (e.g., GPA.0000-0000-0000-00000).
[Apple – View purchase history]
1. Visit Apple Get Support and sign in: https://getsupport.apple.com/
2. Go to Billing & Subscriptions → Subscriptions & Purchases → Request a refund (this path shows recent purchases/receipts).
3. Select the purchased item to review the purchase receipt.
[PC – Review Purchase]
1. Visit Nexon.com and sign in: https://www.nexon.com/main/en
2. Click your profile (top-right) → select Review Purchase.
3. Select the order number to review the purchase receipt.
If your purchased Pass shows benefits still locked, please try the steps below.
Steps:
1. Check your connection – Ensure your internet connection is stable.
2. Restart the game – Fully close the app and relaunch it.
3. Restore Purchase – Go to [Settings] → [Other] → [Restore Purchase].
* Important Notes:
- In most cases, running Restore Purchase unlocks the Pass benefits.
- If the benefits remain locked after trying the above, please contact us via the in-game Support Center and include your purchase details.
Most purchased items are delivered immediately to your in-game Mailbox.
(Exceptions: Some items, e.g., Artifact Chests, Memberships, are applied/delivered directly and may not appear in the Mailbox.)
Details
- Mailbox delivery: In general, purchases arrive in the Mailbox right away.
* Exceptions: Certain products (e.g., Artifact Chest, Membership) are not sent to Mail; please check the relevant in-game menu instead (e.g., [Menu] → [Artifact] for Artifacts).
- Network status: Unstable internet can delay delivery.
* Restore Purchase: If the item doesn’t appear, try [Settings] → [Other] → [Restore Purchase].
* Important Notes:
- If you still haven’t received the item after trying the above, please contact us via the in-game Support Center and include your purchase details.
If you purchased an Artifact Chest but can’t find it in your in-game Mailbox, please check the following:
1. Artifact Chests are not delivered via Mailbox. They are opened automatically upon purchase and granted directly as an Artifact.
2. You can view granted Artifacts under [Menu] → [Artifact].
* Important Notes:
If you still cannot confirm the purchased Artifact, please contact us via the in-game Support Center and include your purchase details.
Devices that are below the minimum requirements or not officially supported may not be able to find the game in the store or download it.
Additionally, even some devices that technically meet the minimum specs may have downloads restricted due to performance/optimization considerations.
For details, please refer to the FAQ: “What are the recommended specs for the game?”
Here’s how to check your OS version on your device.
(Exact paths may vary by device/model.)
1. Android: [Settings] → [About phone] → [Software information] (or [Android version])
2. iOS: [Settings] → [General] → [About] → [Software Version]
3. PC: [Settings] → [System] → [About] → [Windows Specifications]
You can update the game by searching for it in your app store and tapping Update.
If the Update button isn’t showing (store cache/OS differences may delay it), try one of the following:
1. Open the store app → search for (game title) → pull down to refresh the page/listing.
2. Restart your device → open the store app → search for (game title) again.
* After a reboot, the store often refreshes and the Update button may appear.
You can report bugs through the in-game Support Center.
Steps:
1. Go to [Menu] → [Other] → [Support].
2. Choose the [Report a Bug] category.
3. Describe the issue and submit your report.
For faster investigation, include: device model, OS version, game version, time of occurrence, reproduction steps, and screenshots/video if possible.
If you can’t access the game due to the bug, please email us instead: help_mapleidle@nexon.com
Here are the current supported device/OS requirements and recommendations.
[Mobile]
Minimum Requirements
- Android: Android 7 or higher, 4 GB RAM or more (e.g., Galaxy S7)
- iOS: iPhone XS or newer, iOS 15 or higher
Recommended (Android)
- Galaxy S10 or newer
Not Supported
- iPhone models older than XS
- Android devices running below Android 7
- Devices with less than 4 GB RAM
[PC]
Minimum Requirements
- CPU: Intel i3
- Memory: 8GB or higher
- Graphics Card: GeForce 9600GT, Radeon HD 5770
- OS: Windows 10 64bit
- DirectX Version: DirectX 11 or above
- Available Storage: 8GB or above
Recommended Requirements
- CPU: Intel i5
- Memory: 8GB or higher
- Graphics Card: GeForce GTX660, Radeon HD 7850
- OS: Windows 11 64bit
- DirectX Version: DirectX 11 or above
- Available Storage: 8GB or above
Important Notes:
- On Android, devices with ≤ 4 GB RAM may be blocked from downloading on the store.
- Meeting minimum specs does not guarantee performance; results vary by device (storage, RAM, background apps, thermal conditions, etc.).
- For best stability and performance, keep both your OS and the game up to date.
- Modified environments (e.g., rooted devices / emulators) may not be supported.
If you can’t update the game, see a “Not enough storage” message, or encounter a version mismatch, please try the following.
Steps:
1. Check device storage – Make sure you have sufficient free space. Updates often require more space than the app’s installed size.
2. “Not enough memory” error
- This can appear even if storage looks sufficient due to low system memory (RAM) or SD-card limitations.
- Delete unused apps and files.
- Clear the app’s cache and data.
- If the issue continues, reinstall the game.
3. Clear cache & data
Go to [Settings] → [General] → [Application Manager] → MapleStory: Idle RPG → [Clear Cache] → [Clear Data] → [Delete App Data].
Steps may vary depending on your OS or device model.
4. Update only via official stores – Confirm you’re updating from the Google Play Store or Apple App Store. Installing from unofficial sources can cause version mismatches.
5. Restart device and network – A simple restart of your device and router can resolve update errors.
6. Check OS updates – Ensure your device OS is up to date; older versions may block updates.
7. Reinstall the game – If problems persist, uninstall and reinstall the app.
⚠ Important: Guest accounts may lose data upon reinstallation. Please link your account first (Nexon, Facebook, Google, Apple).
* Important Notes:
- For best stability, keep both your device OS and the game updated.
- Unofficial installs can cause version errors and prevent normal gameplay.
- If the issue continues after all steps, contact the in-game Support Center with your device model, OS version, and screenshots of any error messages.
If the game crashes during play, please try the following troubleshooting steps.
Steps:
1. Restart the game – Fully close the app and relaunch it.
2. Restart your device – This can clear temporary memory issues.
3. Check available storage – Ensure your device has sufficient free space.
4. Update the game and OS – Keep both the app and your operating system up to date.
5. Close background apps – Free up memory by closing unused apps running in the background.
6. Clear cache & data – Go to:
[Settings] → [General] → [Application Manager] → MapleStory: Idle RPG → [Clear Cache] → [Clear Data].
7. Reinstall the game – If the issue persists, uninstall and reinstall the app.
⚠ Important
- Guest accounts may lose data upon reinstallation. Please link your account (Nexon, Facebook, Google, Apple) first.
* Important Notes:
- Crashes can be caused by low memory, outdated OS, or conflicts with other apps.
- On Google Pixel devices, updating to Android 16 or later has resolved known crash issues for many users.
- If the problem continues after trying the above, contact the in-game Support Center with your device model, OS version, and any crash details/screenshots/videos.
Coupon
Coupons can be redeemed once per account. Coupons that have already been used or have expired cannot be redeemed.
* Notes:
- If the coupon grants in-game items, the rewards will be delivered to the Mailbox of the account (UID) where the code was entered. Delivery may take some time.
- If the coupon was successfully redeemed but the items still haven’t arrived, please contact us via the in-game Support Center.
You can redeem game coupons using the methods below.
When redeeming a coupon that grants in-game items, the rewards are delivered to the Mailbox of the account (UID) where the code was entered. Delivery may take some time.
1. In-game (Android only)
- Go to [Settings] → [Other] → [Enter Coupon] and enter your coupon code.
- The in-game [Coupon] feature is only available on Android.
- If you are not using an Android device, please use the official coupon page below.
1. Official website (Coupon page)
- Open the Coupon page and enter your coupon code along with your UID.
- You can find your UID in [Settings] → [Account], and use [Copy] to copy it.
Info
If you’ve lost the ID or password for a linked platform account, please contact the customer support of the corresponding platform for verification and assistance on your account.
* Platform Customer Support Links
- Facebook: https://www.facebook.com/help/?ref=pf
- Google: https://support.google.com/accounts#topic=3382296
- Apple: https://getsupport.apple.com/
- Nexon: https://help.nexon.com/
You can find your account number (UID) under [Settings] → [Account].
Steps:
1. Go to [Settings] → [Account].
2. Select [Nickname] to view your in-game nickname, or [UID] to view your account number.
3. The UID is hidden by default. Tap the eye icon (👁) on the right to reveal it.
If available, use [Copy] to copy your UID.
* Important Notes:
- Please provide your UID accurately. It helps Customer Support locate your account.
- Do not share your UID in public channels (chat/forums).
- We will never ask for your password. If someone does, it is likely a phishing attempt.
Login
To use a different account, sign in with the account you want to log out of, then go to [Settings] → [Account] and select [Log Out]; you can then sign in with another account.
The currently linked account can be checked in-game under [Settings] → [Account] → [Link Account].
If your account access has been restricted, please review the notes below.
* Important Notes:
- For privacy and security reasons, we cannot provide details if you contact us using a different character or account.
- To request the reason for the restriction, please submit an inquiry using the restricted character’s information via Customer Support. With accurate information, we can provide a detailed explanation.
* Contact
- Email: help_mapleidle@nexon.com
If you can’t log in, please try the steps below.
1. Restart the game: Fully close the app, then relaunch it.
2. Restart your device: This can clear temporary memory issues.
3. Check your internet connection: Switch between Wi-Fi and mobile data.
4. Update the game and your device OS: Make sure both are up to date.
5. Close background apps: Free up memory by closing unused apps.
6. Reinstall the game: If the issue continues, uninstall and reinstall the app.
7. Clear cache and data: Go to [Settings] → [General] → [Application Manager] → MapleStory : Idle RPG → [Clear Cache] → [Clear Data] → [Delete App Data].
⚠️ Important:
- Guest accounts may lose data after reinstalling. To avoid this, link your account (Nexon, Facebook, Google, Apple) before reinstalling.
- If the problem persists after trying the steps above, contact Customer Support and include your device model, OS version, and (if possible) screenshots or a short video of the error.
📧 Contact Email: help_mapleidle@nexon.com
Link Account
If you're having trouble accessing your account, you can resolve most login-related issues yourself through the Nexon Account Self-Service page. (Reset your password, Find your email, Change your email)
🔗 Account Self-Service
If the issue persists, please contact our Customer Support Center.
💡 Important Notes
- Game data cannot be transferred to a different platform account.
- Signing in with a different platform account will create a new game account.
- Data on the original linked account remains intact and is not deleted.
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If you play on a Guest account without linking it to a platform account (Nexon, Facebook, Google, Apple), we cannot recover your game data.
Also, gameplay on the PC version is not available with guest accounts and is available after linking your account.
💡 Important Notes
- Guest accounts are tied to the device.
- Deleting the app, losing the device, performing a factory reset, or clearing cache/data (or any action that moves, erases, or alters device data) may result in loss of account information.
- To prevent data loss, we recommend linking your account to a platform account via [Settings > Account > Link Account].
By linking your account to a platform account (Google, Apple, Facebook, Nexon ID), you can transfer your progress between iOS and Android devices.
You can link your game account to Google, Apple, Facebook, or Nexon ID as follows:
1. From the title screen: Select a platform login option (Google / Apple / Facebook / Nexon) to link immediately.
2. If you’re currently on a Guest account: Go to [Settings] → [Account] → [Link Account], then choose your preferred platform to complete linking.
* Important Notes:
- Guest accounts are tied to the device.
- Deleting the app, losing the device, performing a factory reset, or clearing app cache/data may cause your account data to be lost.
- To prevent data loss, we strongly recommend linking your account via [Settings] → [Account] → [Link Account] to a platform account.
Deletion
You can delete your game account by following the steps below.
Steps:
1. Move to in-game [Settings > Account].
2. Select [Delete Account].
* Important Notes:
- There is a 15-day grace period after you submit the request. If you log in during this period, the deletion request will be canceled.
- Once your account is deleted, all game data is removed. You will no longer be able to use the service or access/recover any paid/free content or other game data.
- After the grace period ends, the deletion cannot be undone, so please proceed with caution.
- Account deletion can be processed only from the in-game menu.
There is a 15-day grace period after you request account deletion. If you log in during this period, the deletion request is automatically canceled and your account remains active.
* After the 15-day grace period ends, the deletion is final and the account cannot be recovered.
If you delete a linked account (e.g., Facebook, Google), you will no longer be able to log in to any games connected to that account.
* Notes:
- For issues related to linked account deletion, suspension, or deactivation, please contact the respective platform’s customer support.
* Platform Customer Support Links:
- Facebook: https://www.facebook.com/help/?ref=pf
- Google: https://support.google.com/accounts#topic=3382296
- Apple: https://getsupport.apple.com/?locale=en_US
More from this series
This Guides entry belongs to MapleStory: Idle RPG. Related pages below keep this series separate from other MapleStory games.
Source and verification
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MapleStory: Idle RPG Official FAQ