[Important Notice] Notice Regarding the Issue Where Sol Erda Fragments/Energy Did Not Drop from Monsters Defeated by Party Members (Updated)

The Sol Erda Fragment/Energy rewards that were not distributed due to an error since the initial Sacred Power Field update have now been fully distributed.
The rewards have been sent to the Character Mailbox of each eligible character and will be stored in the Mailbox for 30 days, so please make sure to claim them within this period.

Once again, we sincerely apologize for the inconvenience caused by this issue.

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Hello Maplers,

We identified an error related to the acquisition of Sol Erda Fragments and Sol Erda Energy during party hunting, and it will be corrected in this update.

We sincerely apologize for the delay in accurately identifying and addressing this issue.

We would like to provide details on the issue, its cause, and our plan for compensation and future actions.

[Issue and Cause]

▶ Issue

- Sol Erda Fragments and Sol Erda Energy that drop in the Sacred Power Field were found not to drop from monsters defeated by party members.

- This issue has persisted since the 2026/01/15 update, when the Sacred Power Field was introduced.

▶ Cause

In MapleStory M, monster drop rewards are handled in one of the following two ways, depending on their nature.

Because there were concerns about excessive acquisition of Sol Erda Fragments and Sol Erda Energy through unauthorized programs, manual hunting, and so on, they had been classified to drop only during Auto-Battle.

However, by system design, Auto-Battle-exclusive rewards only drop from monsters you personally defeat. Consequently, during party hunting, Sol Erda Fragments and Energy did not drop from monsters defeated by your party members.

We sincerely apologize for operating the service without recognizing this error for an extended period, and for providing incorrect information to our players in the process.

[Compensation]

▶ Error Compensation

Based on each player's hunting time in the Sacred Power Field and their active Item Drop Rate buffs, we will calculate the Sol Erda Fragments/Energy that were missed due to the error from the initial 2026/01/15 update through the present and provide them as compensation.

Compensation will be delivered sequentially via character mailbox after the update, and it may take some time to complete.

▶ General Compensation

As a token of our apology, we have prepared compensation for all players. Please review the details below and claim them within the period.

Distribution Period: 2026/07/09 (Thu) After the Update – 2026/08/31 (Mon) 23:59 (Server Time)

* Items will be sent to your mailbox after the 7/9 (Thu) update.

* The mail expires 30 days after the date of receipt. Please claim it from your mailbox within the period.

* Auto-Battle Charge Ticket (30Min) expires 14 days after being claimed in the inventory. All other items are permanent items.

* Items can be stored/moved through Storage but cannot be registered at the Trade Station.

* Reward can be received once per account

[Improvement Plan]

This issue will be improved as follows through the upcoming update. We will also strengthen our QA verification procedures and make every effort to ensure that a similar issue never recurs.

① Sol Erda Fragments and Sol Erda Energy will now drop normally from monsters defeated by party members as well, according to your own drop rate.

② Along with this, the party hunting environment improvements that were previously under review will also be applied.

③ Detailed change notes will be provided separately through the update patch notes.

[Closing Remarks]

We sincerely apologize for the fact that this issue remained in the service environment for a long period, and to all players who experienced difficulty acquiring Sol Erda Fragments/Energy during that time.

Going forward, we will significantly improve our QA processes for complex systems like item drops. Rather than simply comparing configured rates against actual outcomes, we will implement more thorough verification procedures across various live gameplay environments to prevent this from happening again.

We are always grateful to the players who love MapleStory M, and we will repay your support with more responsible operation.

Thank you.